Refund & Returns Policy

We want you to love your amara jewellery. If something isn't right, we're here to help. You may request a return or exchange within 7 days of receiving your order.

To be eligible for a return, items must be:

• Unworn, undamaged and in their original condition
• Returned in the original packaging where possible
• Accompanied by proof of purchase

For hygiene reasons, earrings cannot be returned unless they arrive faulty or damaged. Gift cards and final-sale items are also non-returnable.

Need a different style or size? Contact us at Feelamara@gmail.com and we'll help arrange an exchange, subject to availability.

Once your return is received and inspected, we'll email you to confirm. Approved refunds are issued to your original payment method, typically within 5–10 business days. Original shipping costs are non-refundable, and return shipping is the customer's responsibility unless the item arrived faulty.

If your order arrives damaged or faulty, please contact us within 7 days of delivery with photos. We'll arrange a replacement or full refund at no extra cost to you.